:root {
  --bg: #f4f7f4;
  --bg-accent: #eef6f1;
  --surface: rgba(255, 255, 255, 0.92);
  --surface-2: #ffffff;
  --surface-3: #f7faf7;
  --text: #16241d;
  --muted: #62756a;
  --muted-2: #819287;
  --line: #dbe6df;
  --line-strong: #c5d5cb;
  --accent: #21835b;
  --accent-soft: #e6f4ec;
  --accent-soft-2: #f1faf5;
  --blue: #3579f6;
  --blue-soft: #edf4ff;
  --amber: #cc8a18;
  --amber-soft: #fff6e5;
  --red: #d85e4a;
  --red-soft: #fff0ec;
  --shadow-sm: 0 8px 20px rgba(27, 48, 35, 0.05);
  --shadow-md: 0 16px 34px rgba(27, 48, 35, 0.08);
  --radius-xs: 8px;
  --radius-sm: 10px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --radius-xl: 18px;
  --space-1: 4px;
  --space-2: 8px;
  --space-3: 12px;
  --space-4: 16px;
  --space-5: 20px;
  --space-6: 24px;
  --space-7: 28px;
  --space-8: 32px;
}

* {
  box-sizing: border-box;
}

html,
body {
  min-height: 100%;
}

body {
  margin: 0;
  font-family: "Manrope", sans-serif;
  color: var(--text);
  background:
    radial-gradient(circle at top left, rgba(33, 131, 91, 0.08), transparent 24%),
    linear-gradient(180deg, #f6faf7 0%, #f2f6f3 100%);
}

body::before {
  content: "";
  position: fixed;
  inset: 0;
  pointer-events: none;
  background:
    linear-gradient(rgba(25, 63, 44, 0.025) 1px, transparent 1px),
    linear-gradient(90deg, rgba(25, 63, 44, 0.025) 1px, transparent 1px);
  background-size: 32px 32px;
  opacity: 0.45;
}

.login-page {
  min-height: 100vh;
}

.login-shell {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 20px;
}

.login-card {
  width: min(100%, 430px);
  padding: 28px;
  border-radius: var(--radius-xl);
  background: var(--surface);
  border: 1px solid var(--line);
  box-shadow: var(--shadow-md);
}

.login-brand {
  padding-bottom: 20px;
  border-bottom: 1px solid var(--line);
}

.login-brand h1 {
  max-width: none;
  font-size: 32px;
}

.login-brand p:last-child {
  margin-top: 10px;
  color: var(--muted);
  line-height: 1.5;
}

.login-alert {
  margin-top: 18px;
  padding: 12px 14px;
  border-radius: var(--radius-sm);
  background: var(--red-soft);
  border: 1px solid #f0c6bd;
  color: var(--red);
  font-weight: 700;
  line-height: 1.4;
}

.login-form {
  display: grid;
  gap: 16px;
  margin-top: 20px;
}

.login-form .field input {
  padding: 13px 14px;
}

.login-submit {
  width: 100%;
  margin-top: 4px;
}

button,
input,
textarea,
select {
  font: inherit;
}

button {
  border: 0;
}

.app-shell {
  position: relative;
  min-height: 100vh;
  display: grid;
  grid-template-columns: 228px minmax(0, 1fr);
  gap: 14px;
  padding: 14px;
}

.sidebar,
.panel,
.workspace-header {
  position: relative;
  background: var(--surface);
  border: 1px solid var(--line);
  box-shadow: var(--shadow-sm);
}

.sidebar {
  border-radius: var(--radius-xl);
  padding: 18px;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.brand-block {
  padding-bottom: 16px;
  border-bottom: 1px solid var(--line);
}

.eyebrow {
  margin: 0 0 6px;
  color: var(--accent);
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

h1,
h2,
h3,
h4,
p {
  margin: 0;
}

h1 {
  font-size: 30px;
  line-height: 1;
  letter-spacing: -0.03em;
}

.sidebar-copy,
.subcopy,
.subtle-row,
.empty-card,
.empty-cell,
.form-status,
.mini-status-card p {
  color: var(--muted);
}

.sidebar-copy {
  margin-top: 10px;
  font-size: 13px;
  line-height: 1.45;
}

.nav-group {
  display: grid;
  gap: 6px;
}

.nav-item,
.mobile-nav-item {
  border-radius: var(--radius-sm);
  padding: 10px 12px;
  background: transparent;
  color: var(--text);
  cursor: pointer;
  text-align: left;
  border: 1px solid transparent;
  transition: 160ms ease;
}

.nav-item:hover,
.mobile-nav-item:hover {
  background: var(--surface-3);
  border-color: var(--line);
}

.nav-item.is-active,
.mobile-nav-item.is-active {
  background: linear-gradient(180deg, var(--accent-soft) 0%, #f8fcf9 100%);
  border-color: #cde3d6;
  box-shadow: inset 0 0 0 1px rgba(33, 131, 91, 0.08);
}

.nav-title {
  display: block;
  font-weight: 700;
  font-size: 14px;
}

.nav-subtitle {
  display: block;
  margin-top: 2px;
  font-size: 12px;
  color: var(--muted);
}

.sidebar-footer {
  margin-top: auto;
  display: grid;
  gap: var(--space-3);
}

.mini-status-card {
  display: flex;
  gap: 10px;
  padding: 12px;
  border-radius: var(--radius-sm);
  background: var(--surface-3);
  border: 1px solid var(--line);
}

.mini-status-card strong {
  display: block;
  margin-bottom: 3px;
  font-size: 13px;
}

.mini-status-card p {
  font-size: 12px;
  line-height: 1.35;
}

.status-dot {
  width: 12px;
  height: 12px;
  border-radius: 999px;
  margin-top: 4px;
  background: var(--amber);
  box-shadow: 0 0 0 4px var(--amber-soft);
}

.status-dot.connected {
  background: var(--accent);
  box-shadow: 0 0 0 4px var(--accent-soft);
}

.status-dot.attention {
  background: var(--amber);
}

.workspace {
  min-width: 0;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  gap: 14px;
}

.workspace-header {
  border-radius: var(--radius-xl);
  padding: 14px 18px;
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: center;
}

.workspace-header h2 {
  font-size: 22px;
  line-height: 1.12;
  letter-spacing: -0.02em;
}

.header-subtitle {
  margin-top: 4px;
  color: var(--muted);
  font-size: 13px;
}

.workspace-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.header-chip,
.meta-chip,
.ghost-button,
.badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  font-size: 13px;
  font-weight: 700;
}

.header-chip,
.meta-chip {
  padding: 7px 10px;
  background: var(--surface-3);
  border: 1px solid var(--line);
  color: var(--text);
}

.header-chip.success {
  background: var(--accent-soft);
  border-color: #d5e8dd;
  color: var(--accent);
}

.header-chip.attention {
  background: var(--amber-soft);
  border-color: #ead4a6;
  color: var(--amber);
}

.tab-panel {
  display: none;
}

.tab-panel.is-active {
  display: block;
}

.overview-grid,
.dialogs-layout,
.broadcasts-layout,
.integrations-layout,
.submissions-layout {
  display: grid;
  gap: var(--space-5);
}

.overview-grid {
  grid-template-columns: 1.15fr 1.15fr 0.9fr;
}

.panel {
  border-radius: var(--radius-lg);
  padding: 16px;
  min-width: 0;
}

.panel-span-2 {
  grid-column: span 2;
}

.panel-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: flex-start;
  margin-bottom: 14px;
}

.panel-head h3 {
  font-size: 18px;
  line-height: 1.16;
  letter-spacing: -0.02em;
}

.panel-head.compact {
  align-items: center;
  margin-bottom: 12px;
}

.ops-dashboard {
  display: grid;
  gap: 14px;
}

.kpi-strip {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 10px;
}

.kpi-card {
  min-height: 88px;
  padding: 12px 14px;
  border-radius: var(--radius-md);
  background: var(--surface);
  border: 1px solid var(--line);
  box-shadow: var(--shadow-sm);
  display: grid;
  align-content: space-between;
  gap: 6px;
}

.kpi-card.is-hot {
  border-color: #e8c78d;
  background: linear-gradient(180deg, #fffaf0 0%, #ffffff 100%);
}

.kpi-label {
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.kpi-card strong {
  font-size: 30px;
  line-height: 0.95;
  letter-spacing: -0.04em;
}

.kpi-card span:last-child {
  color: var(--muted);
  font-size: 12px;
}

.ops-main-grid {
  display: grid;
  grid-template-columns: minmax(280px, 0.92fr) minmax(420px, 1.45fr) minmax(240px, 0.7fr);
  gap: 14px;
  align-items: stretch;
}

.active-queue-panel,
.live-chat-panel,
.action-rail {
  min-height: 420px;
}

.queue-list,
.action-list,
.compact-table-list,
.activity-list,
.broadcast-status-list {
  display: grid;
  gap: 8px;
}

.queue-item {
  width: 100%;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  padding: 10px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
  background: var(--surface-2);
  color: var(--text);
  text-align: left;
  cursor: pointer;
}

.queue-item:hover {
  border-color: var(--line-strong);
  background: #fbfdfc;
}

.queue-priority {
  padding: 4px 7px;
  border-radius: 999px;
  background: var(--amber-soft);
  color: var(--amber);
  font-size: 11px;
  font-weight: 800;
}

.queue-main {
  min-width: 0;
  display: grid;
  gap: 2px;
}

.queue-main strong,
.submission-row strong,
.activity-row strong,
.broadcast-status-row strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.queue-main span,
.queue-meta,
.submission-row span,
.activity-row p,
.broadcast-status-row span,
.mini-composer-row span {
  color: var(--muted);
  font-size: 12px;
}

.overview-chat-stream {
  height: 310px;
  overflow: auto;
  display: grid;
  align-content: start;
  gap: 8px;
  padding: 10px;
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: #f8fbf9;
}

.compact-bubble {
  box-shadow: none;
  padding: 10px 12px;
  border-radius: 14px;
  max-width: 92%;
}

.mini-composer-row {
  margin-top: 10px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding-top: 10px;
  border-top: 1px solid var(--line);
}

.primary-button.slim {
  min-height: 34px;
  padding: 0 12px;
  border-radius: var(--radius-sm);
  box-shadow: none;
}

.action-item {
  display: grid;
  gap: 3px;
  padding: 10px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
  background: var(--surface-3);
}

.action-item.high {
  background: var(--amber-soft);
  border-color: #ecd6a9;
}

.action-item strong {
  font-size: 16px;
}

.action-item span {
  color: var(--muted);
  font-size: 12px;
}

.ops-secondary-grid {
  display: grid;
  grid-template-columns: 1.05fr 1.15fr 0.95fr 1fr;
  gap: 14px;
}

.submission-row,
.broadcast-status-row {
  min-width: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 6px 10px;
  align-items: center;
  padding: 9px 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
}

.submission-row > span:not(.badge) {
  grid-column: 1 / -1;
}

.activity-row {
  min-width: 0;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  padding: 9px 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
}

.activity-row p {
  margin-top: 2px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.broadcast-status-row div {
  min-width: 0;
  display: grid;
  gap: 2px;
}

.split-mini {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: var(--space-4);
}

.metric-card {
  min-height: 180px;
  padding: var(--space-5);
  border-radius: var(--radius-md);
  background: var(--surface-3);
  border: 1px solid var(--line);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  text-align: center;
  gap: var(--space-3);
}

.metric-card-accent {
  background: linear-gradient(180deg, var(--accent-soft) 0%, #f8fcfa 100%);
}

.metric-label {
  font-size: 13px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--muted);
}

.metric-value {
  font-size: clamp(44px, 5vw, 72px);
  line-height: 0.9;
  letter-spacing: -0.06em;
}

.metric-note {
  font-size: 14px;
  color: var(--muted);
}

.compact-list,
.bar-list,
.funnel-list,
.broadcast-log {
  display: grid;
  gap: var(--space-3);
}

.compact-row,
.bar-row,
.funnel-step,
.log-card {
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: var(--surface-3);
  padding: 10px;
}

.compact-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.chart-card {
  border-radius: var(--radius-md);
  padding: var(--space-4);
  border: 1px solid var(--line);
  background: linear-gradient(180deg, #fcfefd 0%, #f6faf7 100%);
}

.line-chart {
  width: 100%;
  height: auto;
  display: block;
}

.chart-grid line {
  stroke: #e3ebe6;
  stroke-width: 1;
}

.line-primary,
.line-secondary {
  fill: none;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-width: 4;
}

.line-primary {
  stroke: var(--accent);
}

.line-secondary {
  stroke: var(--blue);
}

.chart-legend,
.chart-labels,
.bar-copy,
.funnel-copy,
.log-topline,
.log-meta,
.session-topline,
.session-bottomline,
.chat-bubble-meta,
.system-event-meta,
.sidecar-head,
.form-actions {
  display: flex;
  align-items: center;
}

.chart-legend,
.log-meta {
  gap: var(--space-4);
}

.chart-legend {
  margin-top: var(--space-4);
  color: var(--muted);
  font-size: 14px;
}

.legend-dot {
  display: inline-block;
  width: 10px;
  height: 10px;
  border-radius: 999px;
  margin-right: 8px;
}

.legend-dot.primary {
  background: var(--accent);
}

.legend-dot.secondary {
  background: var(--blue);
}

.chart-labels {
  justify-content: space-between;
  margin-top: var(--space-3);
  color: var(--muted-2);
  font-size: 12px;
}

.bar-copy,
.funnel-copy,
.log-topline {
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 8px;
}

.bar-track,
.funnel-track {
  width: 100%;
  height: 7px;
  border-radius: 999px;
  background: #eaf0ec;
  overflow: hidden;
}

.bar-fill,
.funnel-fill {
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, #b9ddc9 0%, var(--accent) 100%);
}

.funnel-fill.success {
  background: linear-gradient(90deg, #c8ecda 0%, #21835b 100%);
}

.dialogs-layout {
  grid-template-columns: 360px minmax(0, 1fr);
}

.session-panel,
.messenger-panel {
  min-height: calc(100vh - 210px);
  display: flex;
  flex-direction: column;
}

.panel-tools {
  min-width: 200px;
}

.search-input,
.field input,
.field select,
.field textarea,
.composer textarea {
  width: 100%;
  border: 1px solid var(--line);
  background: var(--surface-2);
  border-radius: var(--radius-sm);
  color: var(--text);
  outline: none;
  transition: 140ms ease;
}

.search-input {
  padding: 12px 14px;
}

.search-input:focus,
.field input:focus,
.field select:focus,
.field textarea:focus,
.composer textarea:focus {
  border-color: #b7d7c4;
  box-shadow: 0 0 0 4px rgba(33, 131, 91, 0.08);
}

.session-list,
.message-stream,
.system-events,
.table-wrap,
.broadcast-log {
  overflow: auto;
}

.session-list {
  display: grid;
  gap: var(--space-3);
  padding-right: var(--space-1);
}

.session-card {
  width: 100%;
  padding: 12px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
  background: var(--surface-2);
  text-align: left;
  color: var(--text);
  cursor: pointer;
  transition: 150ms ease;
}

.session-card:hover {
  border-color: #c5d8cc;
  box-shadow: var(--shadow-sm);
  transform: translateY(-1px);
}

.session-card.is-selected {
  border-color: #b6d5c3;
  background: linear-gradient(180deg, var(--accent-soft) 0%, #fbfefc 100%);
  box-shadow: 0 0 0 1px rgba(33, 131, 91, 0.08);
}

.session-id,
.mono {
  font-family: "IBM Plex Mono", monospace;
}

.session-topline,
.session-bottomline {
  justify-content: space-between;
}

.session-name {
  margin-top: 8px;
  font-size: 15px;
  font-weight: 700;
  line-height: 1.2;
}

.session-handle,
.session-bottomline,
.session-preview,
.log-meta,
.chat-bubble-meta,
.system-event-meta {
  margin-top: var(--space-2);
  color: var(--muted);
}

.session-preview {
  line-height: 1.45;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.messenger-frame {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto auto;
  min-height: 100%;
}

.messenger-head {
  display: flex;
  justify-content: space-between;
  gap: var(--space-4);
  align-items: flex-start;
  margin-bottom: var(--space-4);
}

.chat-head-meta {
  display: flex;
  gap: var(--space-2);
  flex-wrap: wrap;
}

.chat-body {
  min-height: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) 300px;
  gap: var(--space-4);
}

.message-stream,
.system-events {
  padding-right: var(--space-1);
}

.message-stream {
  display: grid;
  align-content: start;
  gap: var(--space-3);
}

.chat-bubble {
  max-width: 88%;
  padding: 12px 14px;
  border-radius: 16px;
  box-shadow: var(--shadow-sm);
}

.chat-bubble.incoming {
  background: #ffffff;
  border: 1px solid #d7e2db;
  justify-self: start;
  border-bottom-left-radius: 8px;
}

.chat-bubble.outgoing {
  background: linear-gradient(180deg, var(--accent-soft) 0%, #f8fcfa 100%);
  border: 1px solid #c9e2d4;
  justify-self: end;
  border-bottom-right-radius: 8px;
}

.chat-bubble.form-card {
  background: #f7faf8;
  border: 1px dashed #cadecf;
}

.chat-bubble-meta,
.system-event-meta {
  gap: var(--space-2);
  flex-wrap: wrap;
  font-size: 12px;
}

.bubble-title {
  font-weight: 800;
  color: var(--text);
}

.chat-bubble-text {
  margin-top: var(--space-2);
  line-height: 1.55;
  word-break: break-word;
}

.session-sidecar {
  min-width: 0;
}

.sidecar-card {
  display: flex;
  flex-direction: column;
  min-height: 100%;
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: var(--surface-3);
  padding: var(--space-4);
}

.sidecar-head {
  justify-content: space-between;
  gap: var(--space-3);
  margin-bottom: var(--space-4);
}

.ghost-button {
  padding: 8px 12px;
  border: 1px solid var(--line);
  background: var(--surface-2);
  color: var(--muted);
  cursor: pointer;
  text-decoration: none;
}

.ghost-button:hover {
  color: var(--text);
  border-color: var(--line-strong);
}

.system-events {
  display: grid;
  gap: var(--space-3);
}

.system-event-card {
  padding: var(--space-4);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  border: 1px solid var(--line);
}

.system-event-card p {
  margin-top: var(--space-2);
  line-height: 1.45;
}

.composer {
  position: sticky;
  bottom: 0;
  margin-top: var(--space-4);
  padding-top: var(--space-4);
  border-top: 1px solid var(--line);
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: var(--space-3);
  background: linear-gradient(180deg, rgba(255,255,255,0) 0%, rgba(255,255,255,0.94) 24%, rgba(255,255,255,0.94) 100%);
}

.composer-field {
  min-width: 0;
}

.composer textarea {
  padding: 14px 16px;
  min-height: 54px;
  max-height: 150px;
  resize: vertical;
}

.primary-button {
  padding: 0 18px;
  min-height: 54px;
  border-radius: var(--radius-sm);
  background: var(--accent);
  color: #fff;
  cursor: pointer;
  box-shadow: 0 10px 20px rgba(33, 131, 91, 0.18);
  transition: 150ms ease;
}

.primary-button:hover:not(:disabled) {
  background: #1b6e4d;
}

.primary-button:disabled {
  opacity: 0.6;
  cursor: wait;
}

.form-status {
  margin-top: var(--space-3);
  font-size: 14px;
}

.form-status.success {
  color: var(--accent);
}

.form-status.error {
  color: var(--red);
}

.form-status.pending {
  color: var(--blue);
}

.field {
  display: grid;
  gap: var(--space-2);
}

.field span {
  font-weight: 700;
}

.field select,
.field textarea {
  padding: 14px 16px;
}

.broadcast-form {
  display: grid;
  gap: var(--space-4);
}

.preview-card {
  padding: var(--space-4);
  border-radius: var(--radius-md);
  background: var(--surface-3);
  border: 1px solid var(--line);
}

.preview-head {
  display: flex;
  justify-content: space-between;
  gap: var(--space-3);
  align-items: center;
  margin-bottom: var(--space-3);
}

.preview-body {
  min-height: 96px;
  line-height: 1.55;
}

.confirm-row {
  display: flex;
  gap: var(--space-3);
  align-items: flex-start;
  color: var(--muted);
}

.broadcasts-layout {
  grid-template-columns: 1.1fr 0.9fr;
}

.log-copy {
  line-height: 1.55;
}

.integrations-layout {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.integration-card {
  min-height: 260px;
}

.integration-head {
  display: flex;
  justify-content: space-between;
  gap: var(--space-4);
  align-items: flex-start;
  margin-bottom: var(--space-4);
}

.integration-copy {
  line-height: 1.6;
  color: var(--muted);
  margin-bottom: var(--space-4);
}

.table-wrap {
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: var(--surface-2);
}

table {
  width: 100%;
  min-width: 920px;
  border-collapse: collapse;
}

th,
td {
  padding: 16px 14px;
  text-align: left;
  vertical-align: top;
  border-bottom: 1px solid var(--line);
}

th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: #f9fbfa;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.08em;
  font-size: 11px;
}

.badge {
  padding: 5px 8px;
  border: 1px solid transparent;
  text-transform: lowercase;
  font-size: 11px;
}

.badge.submitted,
.badge.synced,
.badge.connected,
.badge.user {
  color: var(--accent);
  background: var(--accent-soft);
}

.badge.active,
.badge.pending {
  color: var(--blue);
  background: var(--blue-soft);
}

.badge.cancelled,
.badge.abandoned,
.badge.failed,
.badge.error {
  color: var(--red);
  background: var(--red-soft);
}

.badge.skipped,
.badge.system,
.badge.attention,
.badge.completed {
  color: var(--amber);
  background: var(--amber-soft);
}

.loading-state,
.empty-chat {
  padding: 16px;
  border-radius: var(--radius-md);
  border: 1px dashed var(--line-strong);
  background: var(--surface-3);
}

.empty-chat strong {
  display: block;
  margin-bottom: var(--space-2);
}

.empty-chat.error strong,
.empty-chat.error p {
  color: var(--red);
}

.empty-card {
  border-radius: var(--radius-md);
  border: 1px dashed var(--line-strong);
  background: var(--surface-3);
  padding: 14px;
  line-height: 1.55;
}

.empty-card.small {
  padding: 10px;
}

.empty-chat.small {
  padding: 12px;
}

.bar-row.dense {
  padding: 8px;
}

.bar-row.dense .bar-copy {
  font-size: 12px;
}

.mobile-nav {
  display: none;
}

input:disabled,
textarea:disabled,
select:disabled,
button:disabled {
  opacity: 0.6;
}

button:focus-visible,
input:focus-visible,
textarea:focus-visible,
select:focus-visible {
  outline: 3px solid rgba(33, 131, 91, 0.18);
  outline-offset: 2px;
}

::-webkit-scrollbar {
  width: 10px;
  height: 10px;
}

::-webkit-scrollbar-thumb {
  border-radius: 999px;
  background: rgba(98, 117, 106, 0.24);
}

::-webkit-scrollbar-track {
  background: transparent;
}

@media (max-width: 1439px) {
  .kpi-strip {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .ops-main-grid,
  .ops-secondary-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .live-chat-panel {
    grid-column: span 1;
  }

  .overview-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .metric-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .dialogs-layout {
    grid-template-columns: 320px minmax(0, 1fr);
  }

  .chat-body {
    grid-template-columns: minmax(0, 1fr) 260px;
  }
}

@media (max-width: 1279px) {
  .app-shell {
    grid-template-columns: 1fr;
    padding-bottom: 96px;
  }

  .sidebar {
    display: none;
  }

  .workspace-header {
    flex-direction: column;
    align-items: stretch;
  }

  .overview-grid,
  .ops-main-grid,
  .ops-secondary-grid,
  .broadcasts-layout,
  .integrations-layout,
  .dialogs-layout,
  .chat-body {
    grid-template-columns: 1fr;
  }

  .panel-span-2 {
    grid-column: auto;
  }

  .kpi-strip {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .session-panel,
  .messenger-panel {
    min-height: auto;
  }

  .message-stream {
    min-height: 320px;
  }

  .mobile-nav {
    position: fixed;
    left: 12px;
    right: 12px;
    bottom: 12px;
    display: grid;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    gap: 8px;
    padding: 10px;
    border-radius: 22px;
    background: rgba(255, 255, 255, 0.94);
    border: 1px solid var(--line);
    box-shadow: var(--shadow-md);
    z-index: 20;
  }

  .mobile-nav-item {
    padding: 10px 8px;
    text-align: center;
    font-size: 12px;
  }
}

@media (max-width: 767px) {
  .app-shell {
    padding: 12px;
    gap: 12px;
  }

  .workspace {
    gap: 12px;
  }

  .workspace-header,
  .panel {
    border-radius: 16px;
    padding: 16px;
  }

  .workspace-header h2 {
    font-size: 22px;
    max-width: none;
  }

  .workspace-actions {
    justify-content: flex-start;
  }

  .kpi-strip,
  .metric-grid,
  .integrations-layout {
    grid-template-columns: 1fr;
  }

  .kpi-card {
    min-height: 76px;
  }

  .ops-main-grid,
  .ops-secondary-grid,
  .split-mini {
    grid-template-columns: 1fr;
  }

  .active-queue-panel,
  .live-chat-panel,
  .action-rail {
    min-height: auto;
  }

  .overview-chat-stream {
    height: 300px;
  }

  .queue-item {
    grid-template-columns: minmax(0, 1fr) auto;
  }

  .queue-priority {
    grid-column: 1 / -1;
    width: max-content;
  }

  .metric-card {
    min-height: 150px;
  }

  .panel-head {
    flex-direction: column;
    align-items: stretch;
  }

  .panel-tools {
    min-width: 0;
  }

  .chat-body {
    gap: 12px;
  }

  .sidecar-card {
    min-height: auto;
  }

  .composer {
    grid-template-columns: 1fr;
  }

  .primary-button {
    width: 100%;
  }

  .chat-bubble {
    max-width: 100%;
  }

  .mobile-nav {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    row-gap: 8px;
  }
}

@media (max-width: 399px) {
  .metric-value {
    font-size: 40px;
  }

  .mobile-nav {
    left: 8px;
    right: 8px;
    bottom: 8px;
  }
}